● When will my products be shipped?
We ship all in-stock products within 2 business days. There may be occasional small delays if we’re handling large orders. But rest assured, we promise to do everything in our power to get your products to you on time and exceed your expectations.
● How are my products shipped?
We are not responsible for packages that show as delivered that are left outside your door, with a concierge or neighbor, or any other receiving party. We are also not responsible for packages shipped to incorrect addresses, so please be sure to check your shipping address before submitting your order.
● Shipping Confirmation
We’ll send you an order confirmation email once your order and payment has been received.
We’ll then send you a second mail confirming completion and shipment of your order along with tracking information.
If, for some reason, you have a problem receiving these emails, please contact us at firstname.lastname@example.org.
● Returns and Refund
Returns or exchanges will not be offered for the reason of general dissatisfaction.
We encourage you to contact us prior to ordering if you have questions on any products. Our products are described as accurately as possible.
Please make sure you are aware of what you are purchasing and take the “no refund policy” into consideration before you buy.
We will gladly replace any damaged or defective items immediately.
If your order is missing a product, contains a damaged item, or other concern, please email us.
orders once placed cannot be cancelled.